Shipping Information

Shipping Information

Please understand the unique nature of the Marcella Collection brand. Upon placing your order please allow 2-3 weeks for delivery.

Delivery process:

  • You will receive a shipping confirmation email as soon as your order leaves the warehouse.
  • Domestic orders arrive 3-5 business days after being placed.

Costs:

  • Deliveries within the United States cost a flat rate of $11.
  • Deliveries containing full price items totaling $300 or more will receive free delivery (excludes discounted items).

Important Information:

To guarantee delivery success it is best to send your parcel to a location where there will be a person to receive it between 9am -5pm. All orders will need a signature for proof of delivery. Orders that are not signed for will be retained by the carrier and you will have to contact the carrier to arrange for a redelivery. Orders will not be left behind. 

Please ensure that you provide a complete contact information- correct address, email address & telephone number, and consider including your company name and telephone number, if you'll be receiving your parcel to a workplace. 

We cannot deliver to post office boxes. 

We do not refund original shipping charges. 

International delivery:

Please allow additional time for shipments to arrive. Depending on the location and shipping port may add addition delivery time.

You will be contacted once the parcel has left the warehouse and provided with tracking details to properly monitor your order.